Privacy Policy Chilvers Electrical Services

Privacy Policy

This privacy policy explains how Chilvers Electrical Services uses and protects any personal information that you provide when using our website or completing our online forms.

We are committed to ensuring that your privacy is protected and that your personal data is handled securely and in accordance with UK data protection laws, including the UK GDPR.

Topics Covered

What data we collect
How we use your data
Marketing
Your data protection rights
What cookies are
How we use cookies
How to manage cookies
How to contact us

What Data We Collect

We may collect the following personal information when you contact us or submit an online form:

Name
Address
Postcode
Phone number
Email address

How We Use Your Data

Chilvers Electrical Services collects and uses your data to:

Process enquiries, quotations, jobs, invoices, and confirmations
Contact you regarding work being carried out or to be carried out
Manage customer records and job details
Send you information about company updates, services, or offers where consent has been given

Your data will only be used for legitimate business purposes related to the services we provide.

Marketing

We may contact you with information about special offers, company updates, or services that we believe may be of interest to you.

You have the right to opt out of marketing communications at any time. If you no longer wish to receive marketing messages, you can contact us using the details below.

We also use Google Analytics to analyse website traffic and user behaviour. This helps us understand how visitors use our website so we can improve performance and usability. This data is collected anonymously and does not identify individual users.

Your Data Protection Rights

Chilvers Electrical Services wants to ensure you are fully aware of your data protection rights. Under UK GDPR, you have the right to:

The right to access – Request copies of your personal data
The right to rectification – Request correction of inaccurate or incomplete data
The right to erasure – Request deletion of your personal data under certain conditions
The right to restrict processing – Request limitation of how your data is used

If you make a request, we will respond within one month.

To exercise your rights, please contact us:

Email: ashley@chilverselectricalservices.co.uk
Phone: 07565 712070

What Are Cookies?

Cookies are small text files placed on your device to collect standard internet log information and visitor behaviour data. When you visit our website, we may collect information automatically through cookies or similar technologies.

For more information about cookies, visit:
https://allaboutcookies.org/

How We Use Cookies

We use cookies to:

Understand how visitors use our website
Improve website functionality and user experience

How to Manage Cookies

You can choose to disable cookies through your browser settings. Please note that disabling cookies may affect how some parts of our website function.

Usage of Third-Party Assets

Our website uses visual and design assets from the following platforms:

https://www.flaticon.com/
https://iconscout.com/
https://www.svgrepo.com/
https://www.vecteezy.com/

How to Contact Us

If you have any questions about this privacy policy or how we handle your personal data, please contact:

Chilvers Electrical Services
Email: ashley@chilverselectricalservices.co.uk
Phone: 07565 712070

07565712070

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